If your holidays are anything like Charlie Brown’s, nothing ever goes according to plan. In fact, he ought to just plan on things going wrong. Luckily, “A Charlie Brown Thanksgiving”…
Penn State University's Board of Trustees has enlisted Omnicom Group agency Ketchum for crisis communications counsel, the firm told Ad Age. The agency selection follows news related to allegations of…
This new public relations infographic documents how three high-profile companies managed Crisis Communication situation through social media, and graphically demonstrates which responses worked -- and which didn't. (Click image to…
Yesterday’s appearance by James and Rupert Murdoch in front of a Parliamentary committee was one for the ages. It was remarkable not only in how rare it was for an…
With the increasing pervasiveness of social media and online communication in the operation of most organizations and corporations, little is known about the potential effects of public expressions of anger…
