The Manager, Media Relations manages proactive and reactive media relations for Massachusetts Port Authority facilities and policies and, when appropriate, acts as a spokesperson for the Authority. Media Relations promotes and protects the image of Massport, its operating facilities and its employees through telling our story – or facets thereof – in engaging, straightforward and consistent narratives. The Manager will research and develop long range media strategies for authority-wide initiatives to position Massport as a leader in the transportation industry through coverage in local, national, and international media by building awareness and name recognition of Massport and its properties through editorial coverage, trade/business journals, traditional media and new media.

Essential Tasks of the Job: 
Manages press and special events at Massport facilities, including, but not limited to, Boston Logan International Airport, Worcester Regional Airport, Hanscom Field, public Maritime facilities and various real estate projects. 1. Responds to media inquiries related to Massport facilities and solicits media coverage of Massport programs and initiatives. 2. Researches and writes news releases, fact sheets, talking points and briefing sheets related to Massport facilities and policies, initiatives and events. 3. Plans and coordinates special events including employee/tenant events, briefings and speeches.

4. Responds to media requests. 5. Participates in the daily production of news clips to be distributed internally. 6. Monitors social media and react to comments in a timely fashion. 7. Prepares after-action reports evaluating media events.

Develops media strategies and manages media components of various Massport initiatives, such as HOV usage, community issues, environmental, security as well as researches current transportation issues to identify areas where Massport excels. 1. Identifies trade and general media outlets that would be interested in various Massport initiatives. 2. Researches and writes news releases, fact sheets, talking points and briefing sheets related to Massport facilities and policies, initiatives and events. 3. Maintains a standing of library of fact sheets, talking points and position papers and make certain they are current.

Represents the Media Relations Department on various Massport initiatives. 1. Coordinates media activities in concert with the Director of Media Relations, or Assistant Director. 2. Assists with the implementation of the customer service programs. 3. Manages support to the handling production of print and/or audio visual materials, publicity development, media relations, speechwriting, etc. Knowledge of video production and editing strongly preferred.

Assists the Director of Media Relations and Assistant Director during situations that result in heightened media interest including emergencies, snowstorms, and traffic peaks. 1. Responds to any inquiries regarding the particular situation. 2. Contacts media, Massport personnel or relevant others with information. 3. Arranges for conference rooms and equipment or supplies needed. 4. Assists in the set-up, operation and dismantling of media sessions, and assists in resolving any issues. 5. Provides collateral materials for distribution.

6. Assists with press relations, production of printed material, and other tasks as needed, including maintaining clip files. 7. Monitors broadcast media and websites real time in unusual events for accuracy of messaging.

Performs other duties as assigned. 


Responds to Massport-wide media requests during 24-hour weekend duty as scheduled. Weekend duty is rotated among the staff, and the duty person is responsible for after-hours calls on weekdays as well. 

Completes additional duties as required by the Director or Assistant Director. 

Job Requirements and Qualifications: 
EDUCATION LEVEL: Bachelor’s Degree in journalism, English, communications, political science, film, history, or public relations or equivalent professional experience in a public relations or communications environment required. Master’s or post graduate work in public relations preferred.

EXPERIENCE IN RELATED FIELD: 4-7 years’ experience in public relations and/or journalism preferred. Demonstrated skills in writing for multiple formats; coordinating special events; producing publications; and serving as a spokesperson for a large, diverse organization under intense media scrutiny required. Experience with aviation industry and maritime industry operations is preferred.

UNIQUE EXPERTISE/CERTIFICATES/REGISTRATIONS 1. Working knowledge of press conferences, and multi-media events. 2. Experience with desktop publishing software. 3. Awareness of public sector issues required. 4. A writing test may be given to candidates. 5. Knowledge of video production and editing preferred. 6. Knowledge of transportation, environmental and security issues preferred. 7. Ability to pass a Massport controlled substances test and security background checks

Supplemental Information: 
WORK SCHEDULE: Ability to work a 37.5 hour work week. Ability to work additional hours as necessary as work load demands. Ability to carry mobile device and respond to calls and emails 7 days per week, 24-hours per day.

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