Hector L. Sandoval talks about the importance of language preference when dealing with clients
In a recent interview, Accident Attorney Hector L. Sandoval was asked, “How important do you think it is that your clients can communicate with you and your staff in their preferred language, whether that is English or Spanish?”
His answer,
It’s very important to speak the client’s preferred language. Being bilingual myself along with my legal team has helped us better connect with our clients. Speaking the injured worker’s or auto accident client’s preferred language is vital for optimal communication. People open up better when they can freely speak in their mother tongue. Having this ability to communicate more freely and clearly makes it more likely that my staff and I can truly understand what we can do to meet our clients’ needs.
Learn more about Texas Attorney Hector Sandoval.