Spanish-speakers now have easy access to popular government programs and services on their mobile devices, where and when they need it.
The U.S. General Services Administration launched a mobile version of GobiernoUSA.gov, the official portal of the U.S. government in Spanish with access to a variety of government websites, programs and services. As part of the federal government’s ongoing effort to make information more accessible to all Americans, the public can now use mobile devices to more easily search for government information on such popular topics as employment, government benefits, food safety and education. The mobile site is accessible at http://m.gobiernousa.gov.
“Given the penetration of mobile devices, particularly in Hispanic communities, this is the natural evolution in providing information to the public anywhere, anytime, and in Spanish,” said Martha Dorris, GSA’s Deputy Associate Administrator for Citizen Services. “Through m.gobiernousa.gov users can easily and immediately find government information to make decisions affecting their lives, such as checking changes at airport security checkpoints, filing taxes for free or finding student financial assistance.
According to a recent Pew Internet and American Life Project report, Hispanics are among the most active users of the mobile Web. They take advantage of a much greater range of their phones’ features, and are more inclined to use their mobile phones to access the Internet.
The mobile-friendly version of GobiernoUSA.gov complements the English language USA.gov’s mobile version, http://m.usa.gov, which launched last July. The mobile version of GobiernoUSA.gov allows users to access a wide range of government programs and services on mobile devices without complicated graphics and lengthy text that can bog down mobile Web browsers.
GSA’s Office of Citizen Services and Innovative Technologies also provides helpful information to the public through Kids.gov, Pueblo.gsa.gov, and Consumeraction.gov and its Spanish counterpart, Consumidor.gov. GSA’s Federal Citizen Information Center provides phone access to the public at 1-800-FED-INFO, free publications, and other programs. GSA facilitates more than 245 million instances of public engagement each year.
SOURCE U.S. General Services Administration