Employees. Everyone who works is one. Their role could not be any more critical to their organizations: they’re responsible for executing the enterprise’s strategic plan; they’re hands down the best potential source of innovation; and they’re the most passionate and persuasive ambassadors an organization possesses.

The payoff of a workforce empowered to drive their enterprise forward can be huge and serve as a company’s most powerful competitive weapon. Studies show that in highly engaged workforces, the majority of employees feel they can positively impact customer satisfaction and the quality of their organization’s service or products, a situation that’s completed flipped in disengaged workforces. Yet, a fully engaged workforce remains highly elusive for most organizations in almost every major country on the planet, including the U.S.

Read the entire article at PRSAY.

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