TurboTax Launches TurboTax Live featuring On-Demand Credentialed Bilingual Tax Experts
TurboTax is introducing TurboTax Live to the the do-it-yourself tax industry. Their recent announcement states the product will be combining the ease of use and technology of TurboTax software with a nationwide virtual network of credentialed tax experts, TurboTax Live delivers confidence and expertise to living rooms across the country, on demand – in English and Spanish.
TurboTax Live has built an extensive network of thousands of credentialed tax experts, including Spanish speaking experts, all of whom are Certified Public Accountants (CPA), Enrolled Agents (EA), or Practicing Attorneys with more than 10 years of tax preparation experience, ready to help people file with confidence. TurboTax Live is specially important for the Latino market, who according to the Pew Research Center , are more likely than Non-Hispanic Whites to ask for help, with 76% saying they would ask for help when filing taxes.
Bilingual experts are available on-demand via one-way video throughout the TurboTax assisted tax preparation experience to not only provide personalized advice and answers, but also a one-on-one review of a customer’s tax return – including the ability to sign and file if needed – giving taxpayers the confidence that they are getting the biggest refund they deserve and their taxes are done right.
“For more than 30 years, TurboTax has been the trusted leader in online do-it-yourself tax preparation,” said Dan Wernikoff, executive vice president and general manager of Intuit’s TurboTax business. “With TurboTax Live, we’re going beyond DIY, by leveraging the power of technology and our virtual network of tax experts to enable an entirely new assisted experience. Now taxpayers can have their return reviewed, and even signed and filed, by a credentialed tax expert, in English or Spanish, without leaving their living room.”