TIAA-CREF Spanish-Language Web site launched as part of major U.S. Hispanic initiative about retirement
NEW YORK, NY — Today TIAA-CREF announced its Spanish-language initiative to increase U.S. Hispanics/Latinos’ access to retirement-planning information and tools, including a new Spanish-language website, tiaa-cref.org/espanol.
The new website is the latest TIAA-CREF offering in a broad range of in-language and in-culture capabilities to meet the specific needs of Spanish speakers. Others include:
— Bilingual consultants in TIAA-CREF’s National Contact Center to handle
customer requests and an automated telephone system in Spanish for
account access 24 hours a day, 7 days a week (800-842-2252, option 9
— Financial-education seminars for Spanish-speaking employees of higher
education and healthcare institutions, and
— Personalized one-on-one retirement-planning consultations with
objective, non-commissioned advice(1) in Spanish.
In addition, TIAA-CREF conducts Hispanic-market research and sponsors a number of Hispanic/Latino organizations.